The client

Kuehne+Nagel manages the logistics and counting of return packaging such as PET bottles and cans in their counting centres on behalf of the national deposit system in the Netherlands.

Challenge

Manually registering shipments and managing loading documents in counting centres was error-prone and time-consuming. Operators had no real-time system to register truck loads, scan bags, and document discrepancies, which led to operational mistakes and loss of traceability in the process.

Approach

Tible developed an Android-based Handheld Terminal App that enables operators to:

• Operator login via unique batch codes printed on-site.
• Receive and confirm shipment orders based on loading documents.
• Systematically scan bags with labels specifying type and category.
• Report discrepancies immediately with comment functions for documentation.
• Real-time synchronization with the HAWK-DRS system for full traceability.

Result

With the HHT app, Kuehne+Nagel has achieved a streamlined registration process that minimises operational errors and ensures full accountability. Operators can now efficiently process shipments, trace bags, and document discrepancies, while the system ensures that no bag is lost in the process.